For home care and community nursing
Your carers keep their route, their client files and their team in one pocket. Clients' families join as soon as you invite them. That saves phone calls, loose messages and double work.
From the first client to the handover: your carer has everything at hand and no longer relies on paper or memory.
When the app opens, your carer sees where she is going next, and in what order. One tap opens the visit, with the client's file right there.
After the visit your carer speaks the report, or types it. If that is all there is to say, she just says "all done". Before it is saved she checks it one more time: Is this right?
What do I need to know before I walk in? Your carer looks it up in the client file, without calling the office. Does a client have more than one care plan? Then she picks the plan the report is about; the active plan is suggested.
Notifications for news your carer needs, so nothing is left lying around.
A handover to the colleague who takes over, inside the app and not in a loose message.
What your team needs from each other sits in the same app as the care work itself.
Ask a colleague something quickly, without swapping private numbers.
News, compliments and announcements for the whole team in one place.
Carers see in the app when they work.
Log hours and request leave from the phone.
Submit expenses without carrying receipts to the office.
Training and keeping standards up do not have to sit apart from the work.
Short lessons on the phone; whoever finishes a course gets a certificate for it (the courses are in Dutch). Protocols and work instructions go in your own folders, and per role you decide who sees which folder. An assistant in the app helps with questions.
Families want to know how things are going. Your team does not want to phone all day. In CareWall the family joins the care of their loved one, under your direction.
You record that the client, or their legal representative, agrees to the family following along.
You invite a family member with a code, a link or a QR code. They simply scan it in the app.
The family makes an account in the CareWall app and from then on sees the care of their loved one.
Families sign care agreements in the app. You send the agreement, the family member reads it on the phone, fills in their part and signs with a finger. The signed agreement is then kept for both sides.
You do not have to turn everything upside down. CareWall works with Nedap Ons, the system many care organisations already use, and with BrainPen. What that means for your organisation, we are happy to show you in a demo.
Nedap Ons is a product of Nedap. CareWall is not part of Nedap and is not endorsed by Nedap.
Client data should not be out in the open. This is how the app handles it.
CareWall is an app for home care and community nursing: for teams of carers who visit clients at home, and for those clients' families.
She sees her route and visits, opens a client's file and care plan, reports by voice or by typing, and checks the report with Is this right? before it is saved. Chat, roster, hours, leave and expense claims are in the app too, as are the Academy and the Knowledge base.
Yes, CareWall works with Nedap Ons and with BrainPen. What that means for your organisation, we gladly go through in a demo.
You invite a client's family member with a code, a link or a QR code. The family then sees the visits, the messages with your team and the care team around their loved one, in the CareWall app.
Only after consent. You first record that the client or their legal representative agrees, and then you invite the family.
Yes. Families sign care agreements in the app: they read the agreement on the phone, fill in their part and sign with a finger.
With their email address, a password and a code for the second step. The 5-digit PIN is only a lock on the phone.
Yes. Without a connection the work waits in a queue and goes along as soon as there is coverage again.
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